BOND Permanent Jewellery Co.

Terms & Conditions

Last updated: May 2026

These Terms & Conditions apply to appointments, private bookings, events and services provided by BOND Permanent Jewellery Co.

By booking with us or attending an appointment or event, you agree to the terms outlined below.

Permanent Jewellery

Permanent jewellery is a custom-fit bracelet, anklet or necklace that is welded in place without a clasp.

Each piece is designed and fitted during your appointment. While our jewellery is designed for everyday wear, no piece of jewellery is indestructible and care should be taken to avoid excessive force, snagging and exposure to harsh chemicals.

Materials

We use high-quality sterling silver and 14ct gold-filled chains sourced from trusted UK suppliers. Solid gold options may also be available on request.

Welding Safety

The welding process is quick, safe and painless. A small, controlled spark is used while your skin is protected at all times.

Permanent jewellery is not suitable for clients with pacemakers. If you have any medical concerns or are unsure whether permanent jewellery is suitable for you, please get in touch before booking.

Age Requirement

We recommend permanent jewellery for ages 16+. Under 18s must be accompanied by a parent or guardian.

Booking Fees

Booking fees are redeemable against your appointment, private booking or event balance, but are non-refundable.

For individual appointments, booking fees may be transferred to a new date once, provided at least 48 hours’ notice is given.

If less than 48 hours’ notice is given, a new booking fee will be required to secure a new appointment.

Private Bookings & Events

For private bookings and events, we require at least 7 days’ notice for any requested date changes.

We will always use our best endeavours to transfer your booking fee to a new suitable date, however this cannot be guaranteed.

If we are unable to accommodate the newly requested date after the booking fee has been paid, the booking fee remains non-refundable.

Guarantee

We offer a 90-day guarantee from the date of your original weld. If your jewellery breaks within this time, we will re-weld it free of charge.

The original chain must be presented for us to re-weld. If the chain has been lost, we are unfortunately unable to replace it.

Repairs & Re-Welding

If your jewellery needs adjusting or re-welding, please get in touch and we will be happy to help where possible.

Repairs or re-welding outside of the 90-day guarantee window may be subject to a small fee.

Removal

Permanent jewellery can be removed at any time using scissors. Many clients choose to have their piece re-welded afterwards.

BOND Permanent Jewellery Co. is not responsible for jewellery once it has been removed, lost or damaged after your appointment.

Refunds

Due to the custom-fitted nature of permanent jewellery, refunds are not offered once a piece has been fitted and welded.

Photography & Social Media

Photographs or videos may occasionally be taken during appointments, private bookings or events for marketing and social media purposes.

Please let us know during your appointment if you would prefer not to be photographed.

Contact

If you have any questions about these Terms & Conditions, please contact:

BOND Permanent Jewellery Co.
Email: hello@bondpermanentjewellery.com